Social Systems and Evaluation

Project Experience

From May 1994 Social Systems & Evaluation (SSE) has been undertaking evaluation, review, research and systems work in the human services area in both Perth and around Australia. These projects have included:

Evaluation And Research Related Projects

Information Systems Projects

 

 

Evaluation And Research Related Projects

Review Of Operational Procedures Against The Australasian Juvenile Justice Administrators Standards

Evaluation Of The Strong Families Program

Monitoring And Evaluation For The Bandyup Front Entry Improvement Project

Child Protection Training Project 2004-2005

Evaluation Of The Juvenile Justice Community Funding Program

Interviewing For The Drug Use Careers Of Offenders (Duco)- Juveniles Study

Investigation Of Trends In Child Maltreatment Allegation And Child Concern Reports

Evaluation Of The Geraldton Alternative Sentencing Regime

Review Of The Cota(Wa) Funding Agreement

Analysis Of Children’s Court Offences And Calculation Of Rates/1000

Review Of The Drug Free Units At Wooroloo Prison Farm And Acacia Prison

Literature Review Of Best Practice In Operation Of Drug Free Units In Prisons

Review Of Funding Arrangements – Office For Children And Youth

Interviewing Of Pre-Adoptive Parents

Interviewing Of Female Prisoners On Their Drug Use

Interviewing Of Dcd Funded Service Providers – Stakeholders Survey

Evaluation Of The Students Taking A Right Stand (Stars) Program

Research To Identify Community Awareness Of And Satisfaction With Existing Mechanisms For Making Complaints Regarding Services Delivered By State Government Agencies In Western Australia

Development Of Performance Indicators And An Evaluation Framework For The State Homelessness Strategy

Evaluation Of The Constable Care Child Safety Project’s Puppet And Interactive Shows

Evaluation Of The Workload Demonstration Project

Review Of The Edith Cowan Western Australian Women’s Fellowship

Community Work Orders Stakeholder Consultations

Review Of The Metropolitan Social And Emotional Wellbeing Centre

Data For Ongoing Evaluation Of Community Funded Projects

Survey Of Prison Officers Dealing With Female Prisoners

Evaluation Of Community Funded Programs Carnarvon & Halls Creek

Survey For The Aboriginal Education And Training Council

Evaluation Of Perpetrator Programs For Mandated And Voluntary Participants In Western Australia

Review Of The Spent Convictions Act

Review Of The Operation & Effectiveness Of Section 401 Of The Criminal Code

Literature Review On Women In Prison

Review Of Customer Service

Review Of The Prisoner Grievance Procedures Pilot

Evaluation Of Good Beginnings – Doncare

Evaluation Of The Joint Approach To Child Abuse Project

Evaluation Of The Juvenile Justice Community Funding Program

Evaluation Of Implementation Of State Palliative Care Plan

Evaluation - Best Practice Model Victim Services, Domestic Violence Counselling, Education & Support

Evaluation of The Effectiveness Of 'So You're Tinking Of Moving Into A Retirement Village!'

South West Local Area Data Consultancy

Survey To Identify Services Available To Victims Of Crime

Comparability Of Child Protection Data Project

Data Analysis Of Customer Survey 1998 Of Victim Support Services

Care Careers: Study Of Three Years Of Placement Data 1995-97

Evaluation of The Action Plan To Address Aboriginal Cyclical Offending

Evaluation of The Warminda Intensive Intervention Centre And The Aboriginal Family Supervision Program

Evaluation Of The Helping Hands

Data Analysis of Customer Survey 1997 Of Victim Support Services

Community Consultations To Determine Aboriginal Community Education Needs In The Area of Domestic Violence

Review of The Aboriginal Visitors Scheme

Evaluation of 'Good Beginnings'

Evaluation of The Local Merit Selection Trial For Teaching Positions At School Level

Development of A Consultation Framework And Customer Satisfaction Survey For The Aboriginal Education Training Council

Evaluation of The Implementation of The Youg Offender Act.

Review And Evaluation of Domestic Violence Regional Planning and Coordinaton

Review of Customer Services To Meet Planning and Reporting Requirements

Post Executive Development Centre Support To HEalth Department of WA Executives

Observer Role Within Executive Development Centre

Review of The Operations And Effectiveness of The Victims of Crime Act 1994

Evaluation of The Inter-Agency School Community Centres Pilot Project

Review of Delivery And Reporting Arrangements For Access And Participation Services

Ongoing Evaluation of The Performance Management System

Evaluation of The Pilot Diversion Project For Aboriginal Solvent Abusers

Summary And Issues Paper on Preliminary Analysis of Ward Data

Evaluation of The Joint Investigation Teams - Child Protection Pilot Project

Preliminary Aanalysis of Ward Data

Child Protection Cohort Study - Feasability Assessment

Analysis of Western Australian Child Protection Data 1989-1994

Evaluation and Research Projects

REVIEW OF OPERATIONAL PROCEDURES AGAINST THE AUSTRALASIAN JUVENILE JUSTICE ADMINISTRATORS STANDARDS

Department of Justice

Government of Western Australia

December 2004 – January 2005

An operational review of Banksia Hill Detention Centre’s performance against the selected Standard Minimum Rules for Juvenile Justice as set out in the AJJA Standards.The review was undertaken in conjunction with Rod Ogilivie of SMYL Community Services.
Project Manager: Rosemary Cant
 

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EVALUATION OF THE STRONG FAMILIES PROGRAM

Department for Community Development

Government of Western Australia

August 2004 – September 2006

Strong Families is an interagency initiative that aims to promote coordination and collaboration between agencies working with families who have complex needs. This longitudinal evaluation uses a mixed methods approach combining Action Research with Implementation Evaluation, Local Context Analysis and an Impact Evaluation using a Program Logic/Outcomes hierarchy developed in conjunction with Strong Families Coordinators. The evaluation team includes Colin Penter of Matrix Consulting and Darrell Henry.
Project Manager: Rosemary Cant
 

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MONITORING AND EVALUATION FOR THE BANDYUP FRONT ENTRY IMPROVEMENT PROJECT

Department of Justice

Government of Western Australia

September 2004 – February 2005

The aim of the Bandyup Women’s Prison Front Entry Improvement project is to deliver improved services to better meet the unique needs of women within a maximum security custodial environment. The monitoring and evaluation process has involved developing an outcomes hierarchy for the project together with indicators and measures of success. Focus groups with prisoners, external service providers and prison staff were used to inform the development of the outcomes hierarchy and the indicators. The project was undertaken in conjunction with Joyce Archibald.
Project Manager: Rosemary Cant
 

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CHILD PROTECTION TRAINING PROJECT 2004-2005

Ministerial Council on Child Protection

Government of Western Australia

May 2004 – January 2005

The project’s objectives are to research the range, status and accessibility of child protection training in Western Australian and the situation in other Australian States in relation to industry or professional group requirements that training/accreditation in child protection is a pre- requisite to employment. The project is required to make recommendations regarding:

  • future provision and modes of delivery of training in child protection for Western Australia including indications of cost and benefit to the system
  • training/accreditation requirements in child protection for employment in particular industry or professional groups

The project team is Colin Penter, Rosemary Cant and Brenda Clare.

Project Manager: Colin Penter, Matrix Consulting
 

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EVALUATION OF THE JUVENILE JUSTICE COMMUNITY FUNDING PROGRAM

Department of Justice

Government of Western Australia

May 2004 – January 2005

Social Systems and Evaluation will lead a team of consultants conducting a process and outcome evaluation of 14 diverse services funded under this program. Project will involve statewide site visits, interviewing of stakeholders and analysis of data gathered by service providers for reporting of outputs and outcomes to DoJ. Project will be undertaken in conjunction with Mr Darrel Henry.
Project Manager: Rick Downie
 

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INTERVIEWING FOR THE DRUG USE CAREERS OF OFFENDERS (DUCO)- JUVENILES STUDY

Australian Institute of Criminology

Commonwealth Government

May 2004 – August 2004

Management and supervision of a data gathering initiative in juvenile detention and remand centres in Western Australia. The project required extensive liaison with centre and other Department of Justice personnel, identification, recruitment, training and supervision of Indigenous and non-Indigenous interviewers, collation and despatch of data collection instruments and reporting on the survey process to AIC.
Project Manager: Rick Downie
 

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INVESTIGATION OF TRENDS IN CHILD MALTREATMENT ALLEGATION AND CHILD CONCERN REPORTS

Department for Community Development

Government of Western Australia

April 2004 – August 2004

Qualitative and quantitative investigation of emerging trends in areas of Child Maltreatment Allegations and Child Concern Reports recorded on DCD’s electronic database, CCSS. Initial quantitative analysis followed by hypothesis formulation and testing of hypothesese with key informants and study of changes in work practices and their impact on data collection. Quantitative analysis in conjunction with Tom Mulholland & Associates.
Project Manager: Rosemary Cant
 

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EVALUATION OF THE GERALDTON ALTERNATIVE SENTENCING REGIME

Department of Justice

Government of Western Australia

April 2004 – June 2004

Evaluation of the processes of and outcomes achieved through operation of the Geraldton Alternative Sentencing Regime for a period of approximately 2 years. Qualitative data gathered through interview with Magistrate, DoJ officers, govt and non-govt service providers and program participants. Quantitative data gathered through analysis of offending history pre and post involvement with GASR to augment data gathered by the program. Project undertaken with Mr Parrel Henry.
Project Manager Rick Downie
 

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REVIEW OF THE COTA(WA) FUNDING AGREEMNT

Office of Seniors Interests and Volunteers

Government of Western Australia

January 2004 – June 2004

A study of the content and operation of the current three-year funding agreement between the Office of Seniors Interests and Volunteers and the Council on the Ageing (WA) for the provision of various services. Six monthly progress reports were analysed and the views of key stakeholders sought on operation of the current agreement and future directions the agreement may take.
Project Manager Rick Downie
 

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ANALYSIS OF CHILDREN’S COURT OFFENCES AND CALCULATION OF RATES/1000

Department of Justice

Government of Western Australia

October 2003 – January 2004

Analysis of 2002/2003 Children’s Court charge records and calculation, using Australian Bureau of Statistics Estimated Residential Population data, of rates per 1000 for young offenders for each postcode in Western Australia. Formulation of a report that ranked suburbs and summarised offence characteristics.
Project Manager Rick Downie
 

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REVIEW OF THE DRUG FREE UNITS AT WOOROLOO PRISON FARM AND ACACIA PRISON

Department of Justice

Government of Western Australia

September 2003 – October 2003

A detailed study of Drug Free Unit Pilots operating at two Perth prisons. The review required extensive interviewing within the prisons – management, prison officers, program experts and prisoners who have participated in the pilots. Data gathered through the pilots were also analysed and a report composed highlighting characteristics of best practice in operation of drug free units in prisons.
Project Manager Rosemary Cant
 

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LITERATURE REVIEW OF BEST PRACTICE IN OPERATION OF DRUG FREE UNITS IN PRISONS

Department of Justice

Government of Western Australia

September 2003 – October 2003

A review international literature relating to operation of drug free units that focused on outcomes achieved through the application of different program models. Composition of a report detailing review findings.
Project Manager Rosemary Cant
 

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REVIEW OF FUNDING ARRANGEMENTS – OFFICE FOR CHILDREN AND YOUTH

Department for Community Development

Government of Western Australia

June 2003 – September 2003

The three major programs OCY funds are Cadets WA, Community Service Grants and Youth Grants WA. Funding agreements in each of these areas were studied in detail to identify levels of compliance from both funder and fundee perspectives with current WA Government guidelines. Six monthly and annual progress reports were analysed. Processes and roles were examined and recommendations made to enhance efficiency of current arrangements.
Project Manager Rick Downie
 

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INTERVIEWING OF PRE-ADOPTIVE PARENTS

Department for Community Development

Government of Western Australia

May 2003 – September 2003

Telephone interviewing of parents who had been approved as adoptive parents but not yet had a child placed with them. Interview data were analysed and a report composed summarising clients’ perception of the adoptions approval processes and outcomes.
Project Managers Rick Downie & Rosemary Cant
 

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INTERVIEWING OF FEMALE PRISONERS ON THEIR DRUG USE

Australian Institute of Criminology

Australian Institute of Criminology

July 2003 – September 2003

Interviewing of female prisoners in prisons across Western Australia as a component of the Australian Institute of Criminology’s DUCO project. Required liaison and development of protocols with the Department of Justice and individual prisons, recruitment and training of interviewers, interviewing and interviewer supervision and processing of data gathered through interviews.
Project Manager Rosemary Cant
 

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INTERVIEWING OF DCD FUNDED SERVICE PROVIDERS – STAKEHOLDERS SURVEY

Department for Community Development

Government of Western Australia

April 2003 – September 2003

Telephone interviewing of organisation in receipt of funding from DCD to gather perceptions from external stakeholders who have been involved in projects, initiatives and policy development activities run by DCD.
Project Managers Rick Downie & Rosemary Cant
 

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EVALUATION OF THE STUDENTS TAKING A RIGHT STAND (STARS) PROGRAM

Commonwealth Attorney General’s Department

Australian Commonwealth Government

February 2003 – December 2003

Evaluation of a school based anti-drug education program delivered by the Teen Challenge organisation to high school students. Survey instruments for students to complete pre and post their involvement in a STARS presentation were formulated and applied. Survey data were analysed in conjunction findings from key stakeholder interviews and an evaluation report composed.
Project Managers Rick Downie
 

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RESEARCH TO IDENTIFY COMMUNITY AWARENESS OF AND SATISFACTION WITH EXISTING MECHANISMS FOR MAKING COMPLAINTS REGARDING SERVICES DELIVERED BY STATE GOVERNMENT AGENCIES IN WESTERN AUSTRALIA

Department of the Premier and Cabinet

Government of Western Australia

February 2003 – May 2003

A detailed study of complaint mechanisms operating within selected State Government Agencies accompanied by a literature search and statewide population survey to gather public perceptions of the availability, appropriateness and timeliness of current complaint procedures in State Government agencies.
Project Manager Rick Downie
 

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DEVELOPMENT OF PERFORMANCE INDICATORS AND AN EVALUATION FRAMEWORK FOR THE STATE HOMELESSNESS STRATEGY

Department for Community Development

Government of Western Australia

January 2003 – March 2003

Conduct consultations with stakeholder departments to develop high level output and outcome indicators for implementation of the State Homelessness Strategy. Review stakeholder information systems to determine their capacity to report identified output and outcome measures. Formulate a framework for evaluation of the Strategy to be undertaken in December 2003.
Project Manager Rosemary Cant
 

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EVALUATION OF THE CONSTABLE CARE CHILD SAFETY PROJECT’S PUPPET AND INTERACTIVE SHOWS

Department of the Premier and Cabinet

Government of Western Australia

December 2002 – May 2003

Working in conjunction with AAAJ Consulting to determine best practice approaches to delivery of safety messages to primary school children and provide a framework for evaluation of the program. Gather qualitative and quantitative data from children, parents and teachers about their reactions to the program and the strengths and longevity of the Constable Care Child Safety Project messages.
Project Manager Rick Downie
 

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EVALUATION OF THE WORKLOAD DEMONSTRATION PROJECT

Department for Community Development

Government of Western Australia

October 2002 – December 2002

Evaluation of a workload measuring, allocation and monitoring demonstration implemented at a metropolitan, rural and remote site. Study of processes implemented, interviewing of all personnel involved in the demonstration and analysis of workload data gathered into corporate databases during the demonstration.
Project Manager Rosemary Cant
 

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REVIEW OF THE EDITH COWAN WESTERN AUSTRALIAN WOMEN’S FELLOWSHIP

Office of Women’s Policy

Government of Western Australia

August 2002 – November 2002

Conduct interviews with key stakeholders and past recipients of the Fellowship. Formulate a report incorporating strength and opportunities for future enhancement of the Fellowship. Project undertaken in conjunction with KDL Consultancy.
Project Manager Rosemary Cant
 

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COMMUNITY WORK ORDERS STAKEHOLDER CONSULTATIONS

Department of Justice

Government of Western Australia

May 2002 – October 2002

Undertake consultations with Department of Justice personnel who have contact with offenders sentenced to do community work hours. Interview community organisations who host and provide projects for offenders on community work order. Integrate interview findings with survey data gathered from community work order participants and formulate a report including future directions for the program.
Project Manager Rick Downie
 

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REVIEW OF THE METROPOLITAN SOCIAL AND EMOTIONAL WELLBEING CENTRE

Department of Health and Aging

Commonwealth Government

March 2002 – May 2002

Gather views of Aboriginal organisation and individual stakeholders through interview, survey and community forums in reviewing the current operation of a federally funded education and support initiative for Aboriginal service delivery personnel working in non-government organisations Project undertaken in conjunction with AAAJ Consulting Group and Carol Pettersen.
Project Manager Rosemary Cant
 

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DATA FOR ONGOING EVALUATION OF COMMUNITY FUNDED PROJECTS

Department of Justice

Government of Western Australia

February 2002 – February 2003

Working with approx. 20 funded agencies in metropolitan and country Western Australia to determine data required by them to facilitate reporting of service outputs and outcomes to their funding bodies. Assistance provided in development and implementation of data collection tools to gather identified data and monitoring of implemented data collection systems.
Project Manager Rick Downie
 

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SURVEY OF PRISON OFFICERS DEALING WITH FEMALE PRISONERS

Department of Justice

Government of Western Australia

February 2002 – April 2002

Conduct a survey of prison officers stationed at a selection of custodial facilities in metropolitan and country Western Australia. Undertake a comprehensive analysis of survey findings.
Project Manager: Rosemary Cant
 

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EVALUATION OF COMMUNITY FUNDED PROGRAMS CARNARVON & HALLS CREEK

Department of Justice

Government of Western Australia

January 2002 – November 2002

A process and outcome evaluation of two programs aimed at reduction in juvenile offending. Also included was the development of data collection instruments for each site, implemented to record users of the service, service provided and outcomes achieved. Quantitative data gathered was complemented by extensive interviewing and analysis of court data sourced from the Department of Justice.
Project Manager Rick Downie
 

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SURVEY FOR THE ABORIGINAL EDUCATION AND TRAINING COUNCIL

Aboriginal Education and Training Council

Government of Western Australia

August 2001 – December 2001

Survey of Aboriginal students and staff from schools, TAFE colleges and universities around Western Australia. The purpose of the survey was to provide data to enable the AETC to monitor the implementation of the WA Strategic Plan for Aboriginal Education and Training. Project undertaken in conjunction with AAAJ Consulting Group.
Project Manager Rosemary Cant
 

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EVALUATION OF PERPETRATOR PROGRAMS FOR MANDATED AND VOLUNTARY PARTICIPANTS IN WESTERN AUSTRALIA

Department for Community Development

Government of Western Australia

August 2001 – July 2002

SSE participated in and managed a project team for this evaluation which included an extensive literature review and investigation of tools for use on an ongoing basis to evaluate perpetrator programs. Interviews with agency personnel who deliver programs were complemented by development of a data collection template into which agency held data could be transposed for analysis. Instruments to collect data appropriate for future evaluation of perpetrator programs were also developed and recommended for implementation.
Project Manager Rosemary Cant
 

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REVIEW OF THE SPENT CONVICTIONS ACT

Department of Justice

Government of Western Australia

August 2001 – December 2001

The review of Spent Convictions Act included analyses of written submissions and police and court data, a brief literature review and interviews with key stakeholders. A report for presentation to parliament, including recommendations for change, was compiled.
Project Managers Rosemary Cant Rick Downie
 

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REVIEW OF THE OPERATION & EFFECTIVENESS OF SECTION 401 OF THE CRIMINAL CODE

Department of Justice

Government of Western Australia

July 2001 – October 2001

The review of the operation and effectiveness of the section of the criminal code that incorporates the ‘Three strikes and you are in’ amendments. This primarily qualitative review included interviews with key stakeholders - the Judiciary, prosecutors and relevant Aboriginal organisations.
Project Managers Rosemary Cant Rick Downie
 

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LITERATURE REVIEW ON WOMEN IN PRISON

Department of Justice

Government of Western Australia

June 2001 – August 2001


A review of recent national and international literature on women in the prison system as an aid to informing DOJ personnel in decision making processes for future directions for the incarceration of women in Western Australia.
Project Manager: Rosemary Cant
 

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REVIEW OF CUSTOMER SERVICE

Women’s Policy Office

Government of Western Australia

May 2001 – August 2001

Customer satisfaction surveys of women’s groups, selected Chief Executive Officers of Government Agencies and the Minister. The project was undertaken in partnership with Kath Lymon on behalf of the Centre for Research for Women.
Project Manager: Rosemary Cant
 

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REVIEW OF THE PRISONER GRIEVANCE PROCEDURES PILOT

Department of Justice

Government of Western Australia

April 2001 – June 2001

Review of new procedures for the receipt and processing of prisoner grievances in two prisons – one metropolitan and one country - at the conclusion of a four- month pilot. Views were gathered from prison personnel and inmates, other Department of Justice personnel and the State Ombudsman’s office.
Project Manager: Rick Downie
 

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EVALUATION OF GOOD BEGINNINGS – DONCARE

Doncare Board

Government of Western Australia

October 1999 – July 2001

SS&E evaluated the Doncare ‘Good Beginnings’ home visiting programs in Victoria. The evaluation involved extensive stakeholder interviewing (including participating parents and volunteers) at each site.
Project Manager: Rosemary Cant
 

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EVALUATION OF THE JOINT APPROACH TO CHILD ABUSE PROJECT

Family and Children's Services

Government of Western Australia

December 2000 – April 2001

A qualitative evaluation of Police Officers and Family and Children's staff of the effectiveness of the Joint Approach to Child Abuse. Involved individual and focus group interviews with approximately 35 staff and some analysis of data on the joint response provided by Family and Children's Services.
Project Managers Rick Downie Rosemary Cant
 

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EVALUATION OF THE JUVENILE JUSTICE COMMUNITY FUNDING PROGRAM

Ministry of Justice

Government of Western Australia

December 2000 – August 2001

Social Systems and Evaluation led a team of consultants including Anne Butorac of AAAJ, Craig Somerville of Japalpa and Carol Pettersen of Coorlbardie Consulting Group conducting a process and outcome evaluation of 16 diverse services funded under this program.
Project Manager: Rick Downie Rosemary Cant
 

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EVALUATION OF IMPLEMENTATION OF STATE PALLIATIVE CARE PLAN

Health Department of Western Australia

Government of Western Australia

May 2000 – October 2000

‘Palliative Care: The Plan for Western Australia’ was developed in 1997. The evaluation explored the extent of implementation of initiatives in the plan. The project involved extensive interviewing of health care managers, specialists, palliative care service providers and clients and a state-wide survey of General Practitioners. Project partner - AAAJ Consulting Group.
Project Manager: Rosemary Cant
 

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EVALUATION - BEST PRACTICE MODEL VICTIM SERVICES, DOMESTIC VIOLENCE COUNSELLING, EDUCATION & SUPPORT

Family and Childrens Services

Government of Western Australia

September 1999 - Current

A consultancy to investigate and evaluate the implementation and operation of a best practice model in a sample of six domestic violence service provider agencies in metropolitan and country Western Australia.
Project Manager: Rick Downie
 

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EVALUATION OF THE EFFECTIVENESS OF 'SO YOU'RE THINKING OF MOVING INTO A RETIREMENT VILLAGE!'

Ministry of Fair Trading

Government of Western Australia

June 1999

A consultancy, completed within tight time requirements, to evaluate the effectiveness of a Ministry publication. The project involved conducting focus group discussions with groups of seniors at three Perth metropolitan retirement homes and a write-up of the findings.
Project Manager: Rosemary Cant
 

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SOUTH WEST LOCAL AREA DATA CONSULTANCY

Aboriginal Affairs Department

Government of Western Australia

April 1999 - June 1999

A project to develop a data package for five local areas in the South West Region to meet the information needs of Aboriginal Community Action Groups. It involved identification of data required for planning and, as a baseline for evaluation, to obtain the data from government agencies and from the ABS Census and to compile it into a suitable report. The project was undertaken with Tom Mulholland Associates.
Project Managers: Rosemary Cant
Rick Downie
 

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SURVEY TO IDENTIFY SERVICES AVAILABLE TO VICTIMS OF CRIME

Victim Support Services

Government of Western Australia

December 1998 - May 1999

The identification and surveying of providers of services to victims of crime around Western Australia. Analysis of survey responses, identification of areas where gaps existed and the proposal of strategies to improve services through joint work and collaboration.
Project Manager: Rick Downie
 

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COMPARABILITY OF CHILD PROTECTION DATA PROJECT

Australian Institute of Health and Welfare

Commonwealth Government

August 1998 - April 1999

A study commissioned by the National Child Protection & Support Service Data Group to examine the comparability of national child protection data and recommend on options to improve comparability.
Project Managers: Rosemary Cant
Rick Downie
 

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DATA ANALYSIS OF CUSTOMER SURVEY 1998 OF VICTIM SUPPORT SERVICES

Ministry of Justice

Government of Western Australia

July 1998 - August 1998

Data punching and analysis of survey responses for the 1998 Victim Support Services Customer Satisfaction Survey and presentation of a report to meet performance indicator and other information requirements.
Project Manager: Rick Downie
 

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CARE CAREERS: STUDY OF THREE YEARS OF PLACEMENT DATA 1995-97

Family and Children's Services

Government of Western Australia

June 1998 - December 1998

Analysis of extensive data covering a three-year period (1995-97) of out of home and alternative care placements for young people. The project involved the creation of relational database structures into which departmental data could be downloaded, analysis of the data and formulation of a comprehensive report. The project was undertaken in conjunction with Tom Mulholland Associates.
Project Manager: Rosemary Cant
 

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EVALUATION OF THE ACTION PLAN TO ADDRESS ABORIGINAL CYCLICAL OFFENDING

Ministry of Justice

Government of Western Australia

May 1998 - December 1998

This project required SS&E to identify the data required for planning and as a baseline for evaluation, to obtain the data from government agencies and from the ABS Census and to compile it into a suitable report. The project was undertaken in conjunction with Tom Mulholland Associates.
Project Manager: Rosemary Cant
 

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EVALUATION OF THE WARMINDA INTENSIVE INTERVENTION CENTRE AND THE ABORIGINAL FAMILY SUPERVISION PROGRAM

Ministry of Justice

Government of Western Australia

May 1998 - December 1998

SS&E undertook the simultaneous evaluation of the Warminda Intensive intervention Centre and the AFSP using a variety of qualitative and quantitative techniques. Participants, their caregivers, Ministry of Justice personnel and key stakeholders were surveyed by interview or questionnaire.
Project Manager: Rosemary Cant
 

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EVALUATION OF THE HELPING HANDS

Office of Seniors Interests

Government of Western Australia

March 1998 - June 1998

An evaluation of a government funded program delivered by a non-government service provider to link 'substitute grandparents' and older people as friends and mentors with families in need. The project also involved the examination of any intergenerational issues emerging from the program.
Project Manager: Rosemary Cant
 

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DATA ANALYSIS OF CUSTOMER SURVEY 1997 OF VICTIM SUPPORT SERVICES

Ministry of Justice

Government of Western Australia

February 1998 - March 1998

Data punching and analysis of survey responses for the 1997 Victim Support Services Customer Satisfaction Survey and presentation of a report to meet performance indicator and other information requirements.
Project Manager: Rosemary Cant
 

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COMMUNITY CONSULTATIONS TO DETERMINE ABORIGINAL COMMUNITY EDUCATION NEEDS IN THE AREA OF DOMESTIC VIOLENCE

Domestic Violence Prevention Unit

Government of Western Australia

January 1998 - September 1998

SS&E (through the Centre for Research for Women) undertook consultations with Regional Domestic Violence Management Committees and key Aboriginal stakeholders around Western Australia to identify and specify services required for community education programs.
Project Manager: Rosemary Cant
 

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REVIEW OF THE ABORIGINAL VISITORS SCHEME

Ministry of Justice

Government of Western Australia

December 1997 - April 1998

SS&E and Mentor Services undertook a statewide review of the current operation of this program. Qualitative and quantitative data gathered from key Aboriginal and other stakeholders, analysed in conjunction with Ministry of Justice and Police data led to a report on the current operation of the scheme and the formulation of recommendations for the future directions the AVS will follow.
Project Manager: Rick Downie
 

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EVALUATION OF 'GOOD BEGINNINGS'

Health & Family Services

Commonwealth Government

September 1997 - November 1999

SS&E evaluated the 'Good Beginnings' home visiting programs in four sites across Australia - Katherine NT, Moe VIC, Sydney NSW and Hobart TAS.
Project Manager: Rosemary Cant
 

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EVALUATION OF THE LOCAL MERIT SELECTION TRIAL FOR TEACHING POSITIONS AT SCHOOL LEVEL

Education Department

Government of Western Australia

September 1997 - October 1998

SS&E managed a team of consultants in monitoring and evaluating the Local Merit Selection Trail taking place in approximately 70 Western Australian Government Schools. EDWA staff took part in interviews and surveys, other key players were consulted and local merit selection models in place elsewhere were studied within the project. Other team members were Dr Verena Marshall and Dr Anne Butorac.
Project Manager: Rick Downie
 

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DEVELOPMENT OF A CONSULTATION FRAMEWORK AND CUSTOMER SATISFACTION SURVEY FOR THE ABORIGINAL EDUCATION TRAINING COUNCIL

Department of Education Services

Government of Western Australia

July 1997 - February 1998

This project was separated into two sections, development and conducting of a customer satisfaction survey undertaken by SS&E and formulation of a consultation framework undertaken by Anne Butorac Consultancy Services. The survey was sent to 1000+ participants in the high school and technical and further education sectors, both staff and students, with responses entered to purpose developed data bases, analysed and reported back to the AETC.
Project Manager: Rosemary Cant
 

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EVALUATION OF THE IMPLEMENTATION OF THE YOUNG OFFENDER ACT

Ministry of Justice

Government of Western Australia

July 1997 - January 1998

SS&E managed a team of consultants in evaluating the implementation of the Young Offender Act and the operation of the Juvenile Justice Teams. The project also included the surveying of 600 police officers across WA to learn their perceptions of the operation of the Act.
Project Managers: Rosemary Cant
Rick Downie
 

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REVIEW AND EVALUATION OF DOMESTIC VIOLENCE REGIONAL PLANNING AND COORDINATION

Domestic Violence Prevention Unit

Government of Western Australia

July 1997 - October 1997

SS&E managed a team of consultants undertaking this review on behalf of Centre for Research for Women. Sixteen Regional Domestic Violence Co-ordinating committees were consulted, their regional plans assessed and their operations reviewed. The project also included the surveying of clients of domestic violence services.
Project Manager: Rosemary Cant
 

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REVIEW OF CUSTOMER SERVICES TO MEET PLANNING AND REPORTING REQUIREMENT

Women's Policy Development Office

Government of Western Australia

May 1997 - August 1997

Rosemary Cant was a member of a team of consultants, which undertook this review on behalf of the Centre for Research for Women. The review involved stakeholder interviews, focus groups with women's organisations and a small survey of Government agencies.
Project Manager: Rosemary Cant
 

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POST EXECUTIVE DEVELOPMENT CENTRE SUPPORT TO HEALTH DEPARTMENT OF WA EXECUTIVES

Health Department

Government of Western Australia

August 1997 - June 1998

SS&E provided support to 20+ participants in June 1997 Executive Development Centres and coordinated the provision of additional specialised support from Mentor Services and Dr Verena Marshall of Curtin University. The project team assisted participants in their identification and development of learning objectives and monitored their progress in achieving objectives.
Project Manager: Rick Downie
 

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OBSERVER ROLE WITHIN EXECUTIVE DEVELOPMENT CENTRE

Health Department

Government of Western Australia

June 1997, May 1998, April 1999

This role involved live-in attendance at 3-day HDWA Executive Development Centres, observing participants in planned exercises, interviewing participants, writing up of observation reports and taking part in sessions to integrate all observations into overall reports of the participant's involvement in the centres.
Project Manager: Rick Downie
 

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REVIEW OF THE OPERATIONS AND EFFECTIVENESS OF THE VICTIMS OF CRIME ACT 1994

Ministry of Justice

Government of Western Australia

November 1996 - December 1996

SSE were the principal consultants for the first evaluation of the Victims of Crime Act 1994. This evaluation, which was required by legislation, involved a quantitative and qualitative telephone survey of 189 victims and extensive stakeholder interviewing across a number of agencies. The approach and methodology employed paid particular regard to sensitivities in dealing victims of crime.
Project Managers: Rosemary Cant
Rick Downie
 

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EVALUATION OF THE INTER-AGENCY SCHOOL COMMUNITY CENTRES PILOT PROJECT

Departments of School Education

Health and Community Services,
New South Wales

May 1996 - July 1997

SSE evaluated a two-year pilot project designed to develop and trial models of inter-agency coordination to support families and to prevent disadvantage at school entry. The three client departments collaborated to establish four inter-agency School Community Centres. The evaluation involved quantitative and qualitative approaches.
Project Manager: Rosemary Cant
 

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REVIEW OF DELIVERY AND REPORTING ARRANGEMENTS FOR ACCESS AND PARTICIPATION SERVICES

Department of Training

Government of Western Australia

March - May 1996

This primarily qualitative evaluation involved reviewing administrative and reporting arrangements for access and participation services following changes to reporting mechanisms and devolution of these services. The project included over 80 interviews with stake holders at all levels within WADT from CEO to TAFE College management and staff and was undertaken in conjunction with Dr Anne Butorac and Ms Tricia Sharpe.
Project Manager: Rosemary Cant
 

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ONGOING EVALUATION OF THE PERFORMANCE MANAGEMENT SYSTEM

Department of Training

Government of Western Australia

July 1996 - June 1997

SSE managed this project which involved monitoring and evaluating the implementation of a Performance Management System in WADT and in TAFE Colleges across WA. The evaluation includes a survey of College staff's perceptions of the Performance Management System. Other team members were Dr Verena Marshall and Dr Anne Butorac.
Project Manager: Rick Downie
 

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EVALUATION OF THE PILOT DIVERSION PROJECT FOR ABORIGINAL SOLVENT ABUSERS

Ministry of Justice

Government of Western Australia

June - August 1996

SSE led a team of consultants in an evaluation of a program to contribute to the reduction of solvent abuse in the Western Desert and to divert offenders from the prison system. Other team members were Ms Tricia Sharpe, Ms Carol Pettersen and Ms Anni Hoddinott.
Project Manager: Rosemary Cant
 

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SUMMARY AND ISSUES PAPER ON PRELIMINARY ANALYSIS OF WARD DATA

Family & Children's Services

Government of Western Australia

March 1996

The paper summarised and presented data from a preliminary analysis and identified trends and characteristics in care orders, emerging issues for monitoring, research and analysis needs of care order data, implications for policy and legislation and implications for resourcing
Project Manager: Rosemary Cant
 

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EVALUATION OF THE JOINT INVESTIGATION TEAMS - CHILD PROTECTION PILOT PROJECT

Police Service and Department of Community Services

Government of New South Wales

December 1994 - March 1996

This major study was of 15 months duration and included extensive interviewing of clients, officers within both Departments and staff from other government departments and non-government agencies. Qualitative data obtained from interviews was complemented by the collection of quantitative data from pilot, control and baseline sites. A comparison of the JIT model of joint work by Police and Community Services with other Australian and international approaches to joint work was included in the evaluation. The evaluation was undertaken in conjunction with Dr Rosemary Cant of Sydney University.
Project Managers: Rosemary Cant
Rick Downie
 

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PRELIMINARY ANALYSIS OF WARD DATA

Family & Children's Services

Government of Western Australia

December 1995 - January 1996

Data sets relating to Wardship Applications, Orders and Extensions, Child Maltreatment Allegations and Placements in Out of Home Care were subjected to a preliminary analysis involving linking, sorting, grouping, the creation of queries and tables to identify trends evident in the data.
Project Manager: Rosemary Cant
 

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CHILD PROTECTION COHORT STUDY - FEASIBILITY ASSESSMENT

Family & Children's Services

Government of Western Australia

April 1995 - August 1995

A feasibility study to establish methodological, ethical and legal, organisational and practical issues associated with a prospective 3-5 year longitudinal study in child protection. The study was undertaken in conjunction with Quality Research and resulted in a detailed report to the Department entitled Child Protection Cohort Study: Feasibility Assessment and a comprehensive annotated bibliography.
Project Managers: Rosemary Cant
Rick Downie
 

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ANALYSIS OF WESTERN AUSTRALIAN CHILD PROTECTION DATA 1989-1994

Family & Children's Services

Previously - Department for Community Development
Government of Western Australia

August 1994 - November 1994

Analysis of 5 years of Western Australian child protection data and preparation of report A Study of Western Australian Child Protection Data 1989-1994. This study was the first comprehensive analysis of the Department's child protection data and was distributed Australia wide to departments and agencies. The report from the study was also influential in the Department's decision to pilot an alternative approach to many of the concerns about children brought to its attention.
Project Managers: Rosemary Cant
 

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